Frequently Asked Questions (FAQs)

Get quick answers to your questions about our services and policies. For more assistance, contact our support team.

What types of questions does the Notion integration support?

1. Text question (Note: content exceeding 2000 characters will be truncated) 2. Signature question (the file link will remove the file name and keep only the URL) 3. URL question (supports the URL property for matrix fill-in-the-blank questions) 4. Files and media (supports signature questions) Note: If a question has been deleted, its ID will be shown instead of its name when editing.

What are the limitations on text content in the Notion integration?

1. Plain text questions: content over 2,000 characters will be truncated 2. File content: if it exceeds 2,000 characters, it will not be added 3. Table text: if the content is long, only a preview link will be provided

What are the requirements for terms and conditions in the Notion integration?

1. In an English environment, the button text should be "I Accept" 2. Users need to agree to Notion's Developer Terms 3. Terms link: https://www.notion.so/notion/Developer-Terms-ba4131408d0844e08330da2cbb225c20

What operations does the Notion integration support?

1. Enable connection: Users can enable the Notion connection on their own 2. Pause connection: Achieved by turning off the enable button 3. Edit connection: You can modify the configured settings 4. Delete connection: A secondary confirmation dialog will appear after clicking delete Note: During the process, users can go back to previous steps to review or modify the content.

How should deleted fields be handled in Notion integrations?

1. If an email field is linked, deleting that email column in Notion will cause an error when returning to edit and saving Notion 2. If the AI summary is deleted, an error will be reported when saving the binding relationship 3. It is recommended to remove the binding relationship before deleting fields to avoid synchronization issues